Healthcare Technology & Revenue Cycle Executive
Senior Vice President of Operations · PE-Backed Growth · Global Operations & AI-Enabled Transformation
About
I am a healthcare technology and revenue cycle executive with 25+ years leading large-scale operational transformation across provider, payer, and healthcare technology organizations.
My career has focused on scaling PE-backed businesses through AI adoption, automation, analytics, offshore delivery, and operational discipline. As Chief Operating Officer at Millennia, I drove 135% revenue growth and 384% EBITDA expansion while building global teams across the U.S. and India. Earlier P&L and operational leadership roles span MedData, McKesson / RelayHealth / Change Healthcare, and Cleveland Clinic.
Most recently, as Senior Vice President of Operations at Verified Clinical Trials, I lead enterprise operations for a clinical research technology platform. I previously served as a Strategic Advisor to Barti EHR and CoFactor AI, two Series A healthcare technology companies, advising on AI-enabled revenue cycle infrastructure, go-to-market strategy, and commercialization.
Career
Verified Clinical Trials
Barti EHR
CoFactor AI
Millennia
Led enterprise operations for a PE-backed healthcare payments and revenue cycle organization, with responsibility for ~85% of company workforce and operational execution.
MedData
Held full P&L and operational responsibility for a $40M+ healthcare revenue cycle business line, leading a global organization of 1,700+ employees across onshore and offshore delivery.
McKesson / RelayHealth / Change Healthcare
Held full P&L responsibility for a $50M+ healthcare technology and revenue cycle product line — leading product strategy, implementation, customer success, technology operations, and enterprise service delivery.
McKesson / RelayHealth
Led enterprise regulatory and analytics programs across one of the nation's largest healthcare technology companies.
Cleveland Clinic
Held progressive operational leadership roles across enterprise billing, denial management, Medicare operations, and electronic claims management at one of the world's premier health systems.
Core Competencies
Led organizations exceeding 1,700 employees across U.S. and India delivery models — spanning operations, client delivery, call centers, implementation, and shared services.
Scaled PE-backed healthcare operations to 135% revenue growth and 384% EBITDA expansion through operational discipline, technology enablement, and workforce transformation.
End-to-end RCM leadership spanning patient access, charge capture, coding, billing, A/R, denial management, and patient financial operations — across provider, payer, and health-tech environments.
Built AI, RPA, and analytics capabilities to improve operational efficiency, reduce manual processes, and convert labor-intensive operations into technology-enabled platforms.
Owned multi-million-dollar P&Ls across healthcare technology and RCM product lines — leading product strategy, customer success, technology operations, and enterprise service delivery.
C-suite operator leading enterprise transformation, KPI governance, operational reporting, service-delivery optimization, and client retention across PE-backed and provider environments.
My Firm
I am the founder of Linchpin Healthcare, an investment and consulting firm partnering with companies across healthcare technology, services, and wellness — combining capital, advisory, and hands-on operating expertise drawn from 25+ years inside the industry.
Visit LinchpinHealthcare.comEducation & Board Service
Ohio University
Minor in Business
Adoption Network Cleveland
Board Service